Last updated: June 2026
Introduction
Ayha (“we”, “our”, “us”) respects your privacy. This policy explains what personal data we collect when you visit ayha.in, create an account, or place an order, and how we use and protect that information.
Information We Collect
- Account & order details: name, email, phone number, billing and shipping address, order history
- Payment information: processed securely by our payment partners; we do not store full card details on our servers
- Communications: messages you send via email, WhatsApp, or contact forms
- Technical data: IP address, browser type, device information, and cookies for site functionality and analytics
How We Use Your Information
- Process and deliver your orders
- Send order confirmations, shipping updates, and support replies
- Improve our website, products, and customer experience
- Prevent fraud and comply with legal obligations
- Send marketing emails only if you have opted in (you may unsubscribe anytime)
Data Sharing
We share data only when necessary to operate our business:
- Courier partners (e.g. Delhivery) for delivery
- Payment gateways for secure transactions
- Technology providers for hosting, email, and analytics
We do not sell your personal information to third parties.
Data Retention
We retain order and account information as long as needed to fulfil orders, provide support, and meet legal and tax requirements.
Your Rights
You may request access, correction, or deletion of your personal data by emailing support@ayha.in. We will respond within a reasonable timeframe.
Cookies
Our website uses cookies to remember cart items, login sessions, and preferences. You can disable cookies in your browser, but some site features may not work correctly.
Contact
For privacy-related questions, contact us at support@ayha.in.