Shipping & Delivery Policy

Last updated: June 2026

Serviceable Areas

We currently ship to all serviceable pin codes across India. Enter your pin code at checkout to confirm delivery availability.

Courier Partner

Orders are shipped via Delhivery and their partner network. A tracking number is shared by SMS/email once your order is dispatched.

Delivery Timeline

  • Metro cities: 3–5 business days after dispatch
  • Other locations: 5–10 business days after dispatch
  • Remote areas: up to 12 business days

Business days exclude Sundays and public holidays. Dispatch usually occurs within 1–2 business days after order confirmation.

Shipping Charges

  • Free delivery on orders above ₹2,999
  • Standard shipping fee applies on orders below ₹2,999 (shown at checkout)
  • COD (Cash on Delivery) may include a small handling fee where applicable

Order Tracking

Track your order on our Track Order page or using the tracking link sent to your registered email/phone.

Delivery Attempts

Our courier will attempt delivery up to 2–3 times. If delivery fails, the package may be returned to us and a re-shipping fee may apply for re-dispatch.

Incorrect Address

Please ensure your shipping address and phone number are correct. Ayha is not responsible for delays or failed delivery due to incorrect details provided at checkout.

Contact

Shipping questions: support@ayha.in | +91 85902 18057